I have made some telephone English sheets that you can use to practice your English on the telephone.
You can also use it as a back up when you are using the telephone to help with the conversation flow.
To see the sheets either just click the title "Telephone English" above or click the link below.
Now I will explain what you will find on the sheets: the first set of sheets is about "taking & leaving messages" and the second set of sheets is about "getting & giving information". On the sheets you will see (A) and (B); (A) is the company/staff and (B) is the caller/customer.
I hope that you find them useful and that make your English easier.
Syrbastyian
http://spreadsheets.google.com/pub?key=p6X_DDMzNbcTf0sXKt_tHXg
